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Thank you for using Super Hotel.

We would like to report the following regarding the malfunction that prevented the Lotto game from being played on 3/1-3/2.

[Additional Note]------------------------------

●Affected Customers

Some customers who checked in on 2/28

All customers who checked in on 3/1 and 3/2

●Blemish

The Lotto game button does not appear on the app, so you cannot play.

●Regarding redrawing and awarding

We redrawn the lottery for affected customers, and awarded points under the name "QR Lotto" to those who won. (Around 10:30 on 3/4)

We apologize for the inconvenience, but please check your My Page.

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We apologize for the inconvenience and trouble this has caused.

We look forward to your continued patronage of Super Hotel.

Due to maintenance of the point system, from 1:00AM to 5:00AM on Thursday, February 13, 2025, you will not be able to check your points on your My Page, use your vouchers, get cashback points, or play the lotto game on the official app. The downtime may vary. We apologize for any inconvenience this may cause, and we appreciate your understanding.